• Appointments: We advise clients to arrive 5 minutes before the scheduled appointment to check in and register. If you must cancel or rebook your appointment, we request at least 24 business hours’ notice. Cancellations, no-shows, or late arrivals of greater than 20 minutes may result in a charge of $50.
  • Payments: Our wellness spa accepts cash (we do not carry change), Mastercard, Visa, American Express, Discover, Venmo, Zelle, and Paypal as your payment options. We offer financing with Care Credit and Cherry for your financial needs.
  • Promotions: To redeem promotional offers, payment must be made in full. Promotional offers and promotional gift cards cannot be combined or used on previous purchases. Lost or stolen gift cards will not be replaced. Purchased gift cards never expire, however, promotional gift cards expire in 365 days. Gift cards are non-refundable and can not be redeemed for cash.
  • Refunds: We strive to provide the best services, however, if you are unsatisfied with your results, your remaining credit can be applied to other services we offer. For purchased products, we will offer an exchange of your new and unopened product in its original packaging for a different product, product is non-refundable. Credit is non-refundable or transferable.